Since 1998, Pinnacle has been known for its long-standing service in the online sports betting industry. Formerly known as Pinnacle Sports, this fully licensed bookmaker has grown tremendously. The brand continues to improve its position and offer its services to thousands of players based all over the world, especially in the US. Through its sportsbook and casino, the web operates in more than a dozen languages and is becoming more successful. Today, Pinnacle is still fully committed to providing punters with an incredible gaming experience.
Pinnacle’s credibility and legitimacy is reflected in the use of licenses granted by the Malta Gaming Authority and the Government of Curaçao. These documents allow the establishment to operate on a global scale. Currently, the platform works under the responsibility of the Curaçao Licensing Authority and strictly follows its regulations. Thanks to 128-bit SSL encryption technology, Pinnacle is also eCOGRA certified. This system is designed to protect players’ personal and financial data from fraudulent transactions. To prove the fairness of the games, the operator has implemented a random number generator. On the other hand, the bookmaker supports the responsible gambling policy.
Website and mobile application
Pinnacle prides itself on an intuitive and easy to use website. Despite the old-fashioned style, the whole interface has an excellent layout. This is characterized by a perfect organization of the control buttons aligned on a contrasting background. On a mobile device, the site loads quickly and the data flows smoothly. The site is optimized for any screen size. Once logged in, the page runs automatically and gives access to all the bookmaker’s features. This means that players on the move will have the advantage of playing and placing their bets at any time via their smartphone or tablet. On the other hand, Pinnacle does not yet have a native application as the program is still in the development phase.
Creating an account with Pinnacle involves several steps, but only takes a few minutes. To be successful, please follow the required steps correctly. First, we invite you to click on your preferred language option before you begin. The next steps are as follows :
- Click on the “Join” button, then wait for the pop-up window to appear;
- Enter the country, then the e-mail followed by a double entry of the password;
- Indicate the title, surname, first name and date of birth;
- Enter the country, account currency, physical address, city, postcode and phone number;
- Select a security question with the answer, then insert the VIP code if available;
- Select one of the contact options for future offers;
- Once you have registered, validate your account by clicking on “Join”.
As this is the standard registration method, Pinnacle still offers you the possibility to register via your mobile phone, if you are on the move. The bookmaker provides a guide to the process. For both types of registration, account verification is required.
Bonuses and promotions
Unlike most of its counterparts, Pinnacle unfortunately does not offer a welcome bonus to new registrants. To fill this gap, the operator rewards them with cashback offers and progressive bonuses. They will have the advantage of maximizing their chances of winning by using VIP codes, associated with promotions that are only available for a short time. Despite this, a study states that a good proportion of users are still won over by the good quality of the offers.
The betting and gaming offer
The shortcomings at Pinnacle do not affect the continuity of its activities. Until now, its sports betting service has been the mainstay of the bookmaker. In this section, we find a whole repertoire of events, with a large number of competitions in major leagues such as the Premier League, La Liga, the NBA and the NFL. Among a wide selection of sports, there are bets on a multitude of disciplines. These include football, tennis, basketball, golf and rugby, including the rarer ones such as snooker, skiing, futsal and chess. In addition, the odds margins are among the most competitive in the industry. By taking a look at the live betting section, users will have the opportunity to view all matches, each accompanied by a ‘Live now’ tag and a betting slip. Soon, the operator plans to add a live streaming function. Due to high user demand, e-sports and virtual sports sections have recently been added to the page.
Apart from its sports catalogue, Pinnacle’s online casino appeals to gaming enthusiasts at first glance. Overall, there is a vast collection of slot machines, with over a thousand themes to choose from. The lobby also features nearly 50 different table games. The live casino area features several variations of baccarat, blackjack and roulette. There are video poker options as well as various TV games such as Monopoly Live and Deal or No Deal.
Pinnacle supports a number of secure methods of payment, both to fund the account and to collect funds. These include :
- Visa, MasterCard, Astropay ;
- Paysafecard prepaid ticket ;
- Skrill, Trustly, MuchBetter e-wallets;
- Payment systems Neteller, ecoPayz, Boleto, Webmoney, Pay4Fun;
- Cryptocurrencies Bitcoin, Litecoin, Tether ;
- Bank transfer.
Pinnacle would like to point out that the service charges a commission on most payment methods when withdrawing money. The amount of the fee varies depending on the method chosen. In general, the operator displays an up-to-date list of minimum and maximum limits. This page also contains details of processing times and transfer times. According to expert opinion, the options available appear to be beneficial to customers and provide them with full satisfaction.
Pinnacle’s customer service helps punters in difficulty, offering them to choose one of the available channels. So far, live chat is the most effective way to get an instant response. Players can also send an email or use a social network account such as Twitter. The support operates 24/7 and does everything necessary to solve problems. It is worth noting that VIP customers receive personal service at Pinnacle. In addition, a detailed FAQ provides solutions at your fingertips.