In 2016, Coolbet’s business revolved around a sportsbook and an online casino. Originally targeting the European and Scandinavian markets, the network is becoming more and more popular on the Canadian border side. Today, the bookmaker stands out on the one hand for its innovative design and on the other hand for its high level of transparency. This is indeed Coolbet’s main objective, allowing the brand to demonstrate and prove its real value to its customers.
Nowadays, Coolbet, operated by Polar Limited, holds the license n° MGA/B2C/681/2019 issued by the Malta Gaming Authority. This document certifies the legality of the online betting site. At the same time, the bookmaker must rigorously ensure compliance with the standards required by the control body. The implementation of permanent encryption systems firmly maintains the confidentiality and security of all users’ personal data. In addition, the web embraces the responsible gambling policy, which is aimed at encouraging punters to play with a clear conscience.
Due to the many restrictions operated by the Coolbet website, the platform does not provide a native application for mobile devices. As a result, access by negotiating a series of menus, coupled with a lack of market on the most sought-after events, is a real handicap. As Coolbet won the Oscar for ‘Best Mobile Sports Product in 2020’, this implies the existence of a mobile website within the bookmaker. Also, the interface offers visitors the advantage of placing their bets from their smartphones or tablets. On the whole, the gaming features are fully adapted to any type of screen, whether it is on an Android, iOS or Windows operating system.
Bonuses and promotions
To demonstrate its gratitude, Coolbet welcomes all new subscribers with a welcome bonus. Here are the types of rewards granted by the bookmaker:
- A 100% bonus up to €100 on sports betting, using the code SPORTS100. In compliance with the wagering requirements, the player must deposit a minimum amount of €10 and then renew the game 6 times on odds of greater than or equal to 1.50 within 30 days. Coolbet does not support deposits made via e-wallets ;
- Casino bonus. The offer varies frequently, however, the value to be deposited is equivalent to that of sports betting. General terms and conditions apply. Please note that some of the games are not eligible for this type of bonus, so be sure to check the Coolbet FAQ section to avoid any inconvenience;
- The poker bonus. This works differently from the previous bonuses and is obtained by generating the maximum amount of “rake”. Each level of wagering requires a new code and the maximum bonus fund must not exceed 60 days.
From time to time Coolbet offers deals around occasional events. Other Coolbet promotions consist of risk-free bets on selected leagues. On the other hand, punters will be able to enjoy better payouts by taking a look at the list of enhanced odds. In addition, the ‘Refer a friend’ option will earn them €50 by inviting a friend to join the site. For more details, we invite you to visit the ‘Promotions’ section.
The betting and gaming offer
Coolbet does everything necessary to keep sports betting fans loyal. Presented in a Nordic design, the website unveils a catalogue with a perfectly arranged layout. Its main asset lies in the access to all information, displayed in the form of statistics, graphs and spreads. In addition to an original design, the establishment knows how to meet the needs of punters. Coolbet has prepared a directory of available markets grouped in the “Select sports” section, with some examples of bets on different sports such as football, ice hockey, tennis, basketball and e-sports. There are also bets on lesser-used sports such as winter sports, bandy, chess and floorball. There are even special bets focusing on politics and entertainment. The “Live bet” section differs from other online sports betting sites with its own branded version. This platform is characterized by real-time broadcasting of the matches, with a permanent update of the graphic in every detail.
Coolbet’s online casino has been growing over the past few years. The portal features the ingenuity of renowned software providers (NetEnt, Play n’Go, Yggdrasil, Quickspin, etc.), as well as a large collection of high-class slot machines. The lobby is fully equipped with advanced filters and displays all RTP percentages simultaneously. Among the many themes offered, Wild Wild Riches, Mrs Destiny, Sweet Bonanza, Starburst are some of the most popular models. To put the atmosphere to the test, Coolbet provides players with progressive jackpot machines. Trying your hand at Divine Fortune, Wheel of Wishes or Mega Moolah Absolutely Mad can change the course of a life. Other game categories include various classic table games, consisting of several variations of roulette, blackjack and baccarat. Texas Hold’em poker, several video poker options such as Jacks or Better and many other varieties complete the repertoire. For those who enjoy live gaming, a quick trip to the “Live Casino” section is well worth it.
Available payment methods
Coolbet offers the simplest methods of payment, whether it be for account funding or winnings recovery. Among these methods, there are :
- Visa and MasterCard bank cards;
- Paysafecard prepaid card ;
- Skrill e-wallet ;
- Neteller, Interac payment system ;
- Bank transfer.
While the service allows for instant deposits, withdrawals require a much longer processing time. This can take between 1 and 3 working days. According to many subscribers’ opinions, online banking and Interac are the most efficient ways to withdraw money.
Coolbet’s customer service provides a sense of well-being and reassurance to its punters. The support team is available 24 hours a day, 7 days a week and operates in several languages via live chat and e-mail. Responses appear to be satisfactory and are received as quickly as possible. Until further notice, Coolbet has temporarily suspended the use of its phone line. Social media such as Twitter are also very useful for loyal customers. The FAQ page largely covers basic questions about common problems encountered by users.