Big5Casino, whose name was inspired by the five big animals of the African savannah (buffalo, rhino, elephant, leopard and lion), refers to an online betting site founded in 2018. Its main objective: the optimal care of its customers, for a more immersive gaming experience. But what is Big5Casino really all about? Let’s take a look.

Operating License

Big5Casino has been granted license number MGA/B2C/340/2016, issued on 1 August 2018 by the Malta Gaming Authority. So far, no malicious acts have been reported to the online gaming establishment. Moreover, the modern 128-bit SSL encryption system ensures that players’ personal and financial data is completely safe and secure, with no risk of disclosure. Big5Casino owes this to its cooperation with the most reputable companies in the world.

Website ergonomics

From a general point of view, Big5Casino has a very functional, well-structured and visually pleasing website. Indeed, the operator makes it easy for users to find their way around the site by highlighting the names of the different sections. For example, the creation of the “How to play” section just below the support section describes the main features of the site that a player needs to know. On the same page, you can also change the translation icon, which is available in several languages. This is placed next to the Big5Casino login and registration options, both of which are aligned at the top right hand corner of the page. In the centre is an advertising banner, below which is a small directory of games divided into thematic categories. This row displays another advertising sign, followed by a list of the company’s partners.

Big5Casino on mobile

Big5Casino provides its customers with a mobile version that is optimized for any mobile phone. There is no need to download any application, as the program runs automatically on your smartphone screen. Note that the functionality is similar to that of the desktop version. Despite a well thought-out structure, the interface does not allow access to all games.

Users’ registration

To become a member of Big5Casino, go through the account creation process. To do this, you just need to press the “Sign up” button and then fill in the required fields on the registration form. Your information should essentially contain a username, email address, account currency and password. The next step is to agree to the site’s terms and conditions and then certify that you are of legal playing age by checking the two boxes below. You will then receive a confirmation email in your inbox to validate your profile. All you have to do is log in and you’re done.

Bonuses and promotions

As a reward, new registrants at Big5Casino will receive a 100% welcome bonus of up to €100 in sports betting. In the casino, they will have to choose between two types of reward. The first is a 100% bonus up to €500 with a minimum deposit of €20. On the other hand, the participant will win an additional 500 freespins if they credit their account with €55. To make you even more satisfied, Big5Casino has prepared an exceptional list of promotions. These range from a €5,000 slot jackpot to a Cash Day offer of up to €70,000. And talking about slots, there are plenty of free real money competitions to take part in. You might as well take advantage of this if you are curious by nature. In any case, if you want to discover the full range and try your luck, just click on the “All promotions” section.

Big5Casino and the game portfolio

Big5Casino knows how to do it right when it comes to games and never fails to surprise even the most demanding players. The platform shows its strength by using the most renowned software providers on the planet. These include NetEnt, Microgaming, Betsoft, Quickspin, Pragmatic Play, ELK Studio, Oryx, Red Tiger, 1x2gaming and the whole line of notable publishers. For the convenience of players, Big5Casino has thought of everything. The game library includes several varieties of slot machines, ranging from global bestsellers such as Mr Macau and Joker Times to promising new releases. Clicking on the ‘Slot’ button will reveal categories divided into distinct sub-sections. The table games section brings together several variants of poker, blackjack, baccarat, roulette, plus video poker and scratch cards, but that’s not all. In fact, this section combines classic board games with live format versions. The ‘Live Casino’ demonstrates an incredible interface. Here, Big5Casino has integrated special sections for roulette, blackjack, baccarat and more. Let’s go for a game with the dealers. For beginners, there is a small training session in demo mode. Want to give it a try? Click on the “Play for free” button after you have registered.

As a leading operator, Big5casino also has two sections dedicated to sports events. One of them features around 30 of the most popular sports in the world. You’ll enjoy a well-stocked list as you browse through the catalogue, whether online or live. As far as the odds are concerned, the margins seem rather competitive. In this regard, you have the advantage of modifying them according to the desired format: decimal, fractional or American. The second section is about e-sports. Big5Casino gives you access to betting on 14 types of virtual sports. This is an area that is very popular with punters as the platform tends to be ahead of its competitors. The highlight is a booking code, by means of which you will have a direct link to your betting slip so you can bet freely.

Available payment methods

When it comes to financial transactions, Big5Casino has a comprehensive list of methods for funding the account or collecting winnings. The most common options include :

  • Visa, MasterCard, Astropay ;
  • Paysafecard prepaid card ;
  • Skrill, Trustly, Sofort, Much Better e-wallets;
  • Payment systems Neteller, Euteller, ecoPayz, Zimpler, Interac, Siirto, Instadebit, Safetypay, Giropay;
  • Bank transfer.

Big5Casino sets the maximum deposit limit at €10, except for the aforementioned welcome bonus. When withdrawing money, players must use the payment systems required by the establishment. So be sure to check the list to determine which method to use. Processing times vary from 1 to 5 days, with a maximum limit of €1,000 per week and €5,000 per month. Please note that you are allowed to withdraw a maximum of €20 at a time, in the currency of your account.

Customer support

With responsive customer support, Big5Casino is ready to do whatever it takes to provide you with quality service. Despite the limited time available for processing requests, you can contact the advisors via various means. You can choose between email, contact form or social media, but so far, live chat is the most popular for its instant answers. In addition, there is also an FAQ section, in case you don’t want to go through the helpdesk.

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