FDJ

“Every day is a chance” is the slogan adopted by FDJ, commonly known as Française des Jeux. The site qualifies as the historical and only lottery operator in France, ranking second in Europe and fourth worldwide. The group extends through a vast network of more than 30,000 sales outlets, in addition to a website. Currently, more than 2,000 employees keep the company running, under the leadership of Stéphane Pallez, its main director since 2014. On the other hand, it is also the leading player in sports betting. Just by subscribing to its newsletter, be the first to benefit from exclusive offers if you want to change the course of your life.

Accreditation

In application of the amended law no. 78-17 of January 6th, 1978 on information technology and civil liberties, FDJ has been declared to the Commission Nationale Informatique et Libertés (CNIL). Consequently, all subscribers have the right to oppose, access, modify, rectify and delete information concerning them. For further information, please contact the webmaster.

Web service and mobile application

FDJ makes it easy for you and provides you with a mobile version that is optimized for small screen devices. On the whole, the functions seem similar to those of the classic version. In addition, you still have the option of downloading the mobile application, which is perfectly adapted to the Android and iOS operating systems. This program offers you the opportunity to place bets on any type of game and to find out the results in record time. At the same time, the tool helps you to scan your game receipts so that you can determine the winning slips. Other benefits include a clever flash code system for validation and settlement of games at a point of sale. For sports betting fans, FDJ has prepared the “Parions Sports” application.

New members’ registration

To become a member of FDJ, you must create an active account and prove that you are of legal age. You can choose to register directly on the official website or via the application that you can download on your mobile phone. The first step is to fill in the form with your first and last names, date of birth, city and country of birth, and your full home address. You will also be required to show a valid identity document (identity card, driving license or passport) to authenticate your data. FDJ gives you 30 days to send the documents by e-mail. This is an absolutely essential step when withdrawing your winnings. You will then receive a verification code confirming your postal address, after a period of 7 to 10 days. Finalize the registration by clicking on “Create my account”. This last step will immediately lead you to agree to the terms and conditions stipulated by the site.

Only customers domiciled in Metropolitan France, Monaco, Saint-Pierre-et-Miquelon and the French Overseas Departments and Collectivities (with the exception of Wallis and Futuna and French Polynesia) will be authorized to open an account with FDJ. However, this does not apply to citizens of French nationality who do not live in France. However, users with a bank account domiciled in one of the following countries will benefit from this advantage: Austria, Belgium, Bulgaria, Cyprus, France, Germany, Italy, Luxembourg, Netherlands, Denmark, United Kingdom, Ireland, Greece, Spain, Monaco, Portugal, Finland, Sweden, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Czech Republic, Slovakia, Slovenia, Romania, Iceland, Liechtenstein, Norway.

Bonuses and promotions

A number of advantages await all new subscribers, as soon as they join FDJ. Here are some interesting promotions found on the site:

• 20 € bonus on free lotto grids. The amount will be immediately credited to your player account, using the promotional code when you register;
• Keno Winner for Life. Win up to €100,000 per year or €2,000,000 cash;
• The range of scratch card games at Bingo Live.

Gaming offer and betting market

FDJ owes its true reputation to having made a large proportion of its users happy winners, including 200 millionaires in the course of 2018. The secret lies in the diversity of the games offered. In general, the company focuses its interests on the most popular entertainment on the planet. These include scratch cards (Illiko, Bingo), which were launched during the “Heritage Mission”. In addition, there are exceptional draws, including lotto and keno, not to mention the EuroMillions, which is very popular with thousands of players. Until proven otherwise, FDJ is the only operator authorised to offer this type of entertainment. The company plans to expand its offer by installing new gaming terminals similar to slot machines in various sales outlets. More information about this section? Visit the online casino guide available on the portal.

On the other hand, did you know that 19% of the bets collected on FDJ come from sports betting? The market remains open to competition, and just like games of chance, the bookmaker retains a certain form of monopoly when it comes to sports. In fact, we will see a fairly high rate of bettors in both newsagents and tobacconists, ranging from football bets to tennis bets. Speaking of “Parions Sports”, it is still the only betting establishment to have “Loto Foot”, offering 100% football multiple betting grids. As for e-sport events, FDJ boasts nearly 2 million regular players. This sport originating from Asia does not fail to attract a crowd of visitors for its numerous competitions. The types of tournaments on the “Parions Esport” platform are open to all participants for free, whether they are beginners or professionals.

Available payment methods

FDJ offers various deposit and withdrawal methods for your financial transactions. Among these, we distinguish :

• Visa and MasterCard bank cards;
• Skrill and Paypal electronic wallets;
• The Neteller payment system ;
• Instant transfer.

To withdraw your winnings, you need to enter and send your bank details or IBAN. Thanks to the configuration of your transfer threshold, the program automatically generates the transfer to your bank account, when your balance exceeds the defined amount.

Support service

There are several ways to contact FDJ customer support:

• By telephone. The service is open from Monday to Saturday from 9 am to 9 pm, and on public holidays from 2 pm to 6 pm;
• By e-mail, using the contact form, after having clicked on the “Write to us” tab.

The operator has specially reserved a section for the deaf and hard of hearing. Simply click on the pictogram available on the page. The service is available Monday to Friday from 9 a.m. to 7 p.m. and on Saturdays from 9 a.m. to noon.